The wellbeing of people across our community is fundamental to a strong and sustainable sector. Through the One Grape & Wine Sector Plan, Wine Australia places people and community at the heart of its work — supporting business resilience, developing skilled and capable leaders, and helping the sector navigate and implement change.

We have collated the following list of expert-led support services and programs that exist across financial, emotional, psychological, business, family, health, and technical challenges, including access to critical crisis care services.

Supporting one another matters — please check in on your neighbours, colleagues, friends, and family, and reach out if you need support.

Crisis support services 

If you or someone you know needs immediate assistance you can contact: 

Lifeline
A national charity that provides 24-hour crisis support and suicide prevention services for all Australians experiencing emotional distress.
13 11 14 | Text 0477 13 11 14
Website

Suicide Call Back Service
Suicide Call Back Service is a free nationwide service providing 24/7 phone and online counselling to people affected by suicide.
1300 659 467
Website

Beyond Blue
Beyond Blue provides free support services, practical resources and information for individuals, families and communities.
1300 224 636
Website

MensLine Australia
MensLine Australia is a free telephone and online counselling service offering support for Australian men anywhere, anytime.
1300 789 978
Website

1800RESPECT
1800RESPECT is available for free, 24 hours a day, 7 days a week to support people impacted by domestic, family or sexual violence.
1800 737 732
Website

StandBy – Support After Suicide
An Australian Government initiative, established in 2002 to meet the need for a coordinated community response to suicide. StandBy is Australia’s leading suicide postvention program dedicated to assisting people and communities bereaved or impacted by suicide.
1300 727 247
Website

Kids Helpline
Kids Helpline is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25.
1800 55 1800
Website

Natural Disaster Support Services 

If you have been impacted by a natural disaster (including bushfire, flood, drought) you can access immediate free counselling by contacting Services Australia 180 22 66 or your local GP or health professional.

For additional information regarding financial assistance and support visit the Disaster Assist website.

You can also access mental health information, disaster toolkits and resources at Medicare Mental Health.

Aussie Helpers provide immediate help — wherever, whenever and however — for farmers and farming communities who need it Wellbeing assistance - Aussie Helpers

Business and financial

National Debt Helpline
Professional financial counsellors provide free and confidential advice.
1800 007 007
Website

Small Business Debt Helpline
If you or someone you know is struggling with business finances, call these small business financial counsellors for free, independent and confidential advice.
1800 413 828
Website

Rural Business Support (South Australia and Northern Territory only)
Rural Business Support (RBS) is an organisation committed to building a profitable, sustainable and resilient rural sector by supporting businesses, farmers, landowners and communities in rural and regional South Australia and the Northern Territory.
1800 836 211
Website

Rural, regional and agricultural communities 

Taking Charge of your Mental Health: Harvesting Change: Breaking Stigma, Building Resilience Handbook
This link takes you directly to the Handbook: Harvesting Change MOFS Handbook. This handbook has been written by farmers and mental health professionals with experience in rural and regional settings with the purpose of connecting rural communities with mental health resources. More information is available on the Victorian Farmers Federation page Victorian Farmers Federation.

Mental Health - Rural Aid’s Mental Health and Wellbeing Team
Rural Aid is dedicated to improving the mental health outcomes of rural Australia. The Rural Aid Mental Health and Wellbeing team is made up of experienced counsellors who are based in rural towns across the country. Rural Aid counsellors offer free, confidential support to farmers and their families.
Counselling Intake Line – 1300 175 594
Website

Blue Collar Counselling (tradies, truckies, farmers, blue collar)
TIACS is a professional, free text and call counselling service offering mental health support to Australia’s blue-collar community.
Text or call Mon-Fri 8am-10pm AEST 0488 846 988
Website

AgMind Australia - Mental Health Assistance for Farmers, by Farmers.
Delivers practical, peer-led education and training to support the wellbeing of farmers, ag workers and the people who work alongside them, like Shed Talk and She Shed Talk that teach real-life skills for handling pressures, recognising when someone’s not okay, and looking after yourself and your mates.
Website 

National Centre for Farmer Health
The National Centre for Farmer Health is dedicated to improving the health, wellbeing and safety of farmers, farm workers, farming families and agriculture-dependent communities across Australia. Through health services, education and training, translational research and stakeholder engagement, they drive change and make a lasting impact. Founded in 2008 as a partnership between Western District Health Service and Deakin University, we tackle the significant health inequities faced by Australians living and working in farming communities compared to their city counterparts. 
Website

Rural & Remote Mental Health
Develops mental health literacy and suicide prevention training. Programs are delivered in rural, Indigenous and mining communities across Australia. A grassroots approach empowers people in small, isolated or under-served communities to do what they do best: look out for each other. They give people the understanding and confidence to care for their mental health, seek help when they need it and support others in their community to do the same.
Website

ifarmwell
Designed by Australian farmers to help other Australian farmers cope effectively with life’s challenges. 
About this website for farmers - ifarmwell
Farmer-friendly mental health resources available nationally - ifarmwell

Other services

Medicare Mental Health
Whether you are looking for mental health support for yourself, someone you care about, or just trying to improve your wellbeing – Medicare Mental Health is a good place to start. Medicare Mental Health helps you access the mental health and wellbeing resources and services that are right for you. It makes it easier to navigate and choose the most suitable care options, whether that’s face-to-face, via phone, or online.
Website

Black Dog
The Black Dog Institute is a not-for-profit facility for diagnosis, treatment and prevention of mood disorders such as depression, anxiety and bipolar disorder.
Website

R U OK?
A non-profit suicide prevention organisation.
Website

Life in Mind
Life in Mind is a knowledge exchange portal providing translated evidence, policy, data and resources in suicide prevention and hosts the National Communications Charter.
Website

SANE
SANE is for people with recurring, persistent or complex mental health issues and trauma, and for their families, friends and communities.
1800 187 263
Website

Butterfly Foundation
Support for eating disorders and body image issues.
1800 334 673
Website

LGBTIQ+ community
The QLife family includes hundreds of highly experienced staff and volunteers Australia-wide; from 3pm-midnight each day.
1800 184 527
Website

Youth

headspace
headspace is Australia’s National Youth Mental Health Foundation, providing early intervention mental health services to 12–25-year-olds.
1800 650 590
Website

ReachOut
Anonymous and confidential, ReachOut is a safe place where young people can openly express themselves, get a deeper understanding and perspective on what’s happening in their lives, connect with people who will provide judgement-free support, and build the resilience to manage their challenges now and in the future.
Website

Dolly’s Dream
Provides free support and resources to help navigate the challenges of bullying and its impacts.
Dolly's Dream : Bullying Support Line
Website

Alcohol and living well 

National Alcohol and Other Drug Hotline
Free and confidential 24/7 phone service that provides counselling, advice, and information for those struggling with addiction.
1800 250 015

Sober in the country
A grassroots bush charity saving the lives of rural and remote Australians affected by alcohol harm through advocacy, straight talk, lived experience, partnerships, and online peer-support group, the Bush Tribe. ‘We don't preach prohibition... we teach communities the power of social inclusion.’
Website

A balanced glass
Connecting wine professionals with tools, resources, and community to support mindfulness, moderation, and living well.
Website

Funding and community grants 

Victoria: Look Over the Farm Gate community grants program is available to help communities come together and support farmers and farming families under stress.  The program is administered by the National Centre for Farmer Health on behalf of the Victorian Government. 
Website