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Wine Australia’s response to COVID-19

April 2020

Wine Australia is continuing to provide our key services to support the Australian grape and wine sector in the current dynamic environment.

Our primary concern is the health and wellbeing of our employees and the people in the sector, so we have adapted how we deliver some services and how we provide information to you.

We understand that this is a very challenging time. Please be assured that we are working closely with Australian Grape & Wine, your national industry body, and that we will do everything we can in the coming months to support you and your businesses.

Best wishes

Cath Oates, Acting Chair Andreas Clark, CEO

Steps businesses can take

Stay across the essential information from the Australian government covering health and safety guidance, assistance for businesses and individuals,
Communicate what health and safety measures you are taking in your business to your staff, customers and partners.
Look after your physical and mental health and wellbeing. Reach out if you need help or talk to someone at Lifeline on 13 11 14.
Stay across specific information for grape and wine businesses at Australian Grape & Wine .

Exporters

Wine Australia’s Export Assistance Team is processing export approvals as usual. However, our Adelaide office is currently closed and you cannot collect certificates in person. Please allow for additional time for your certificates to be posted. If you are an infrequent exporter, you may wish to let your licence lapse until you have a shipment planned.

Learn more

Market information

Our Market Insights team is analysing the latest data to bring you current information about the domestic and international markets. Subscribe to our Market Bulletin for the latest weekly information.

Wine composition and labelling

We help exporters and producers meet their wine composition and labelling requirements, including a compliance guide and a free Label Opinion Service. We are monitoring compliance with the Label Integrity Program by requests for records rather than onsite inspections.

Learn more

News

‘The wine sector is working to keep you informed. Australian Grape & Wine is publishing regular updates for grape and wine businesses. Stay across the latest Wine Australia news by subscribing to our media releases and newsletters.

Research and leadership programs

We are working with our partners on how to manage research and people development projects during the current disruption. Learn more about people development and leadership programs.

Learn more

Marketing

We are increasing our digital and social engagement and our retail promotion through on-line retailers while our face-to-face in-market activities are postponed. We continue to encourage customers, trade and media to learn more about Australian wine through Australian Wine Discovered.

Australia Wine Discovered

$50m Package Projects

We are working with our Export and Regional Wine Support Package ($50m Package) partners on managing their projects during the current disruption, including any extensions to delivery timelines. Please contact your program manager [growingwine@wineaustralia.com] with any questions.

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Support for business and operations

Australian Grape & Wine is providing the latest updates for grape and wine businesses and a range of useful links and resources including information about the JobKeeper payment, cellar door operation rules across the states and workplace guides and templates.

Risk Management Template